Olympia Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Olympia Casino, including creating an account, playing games, making payments and using website services. Please read them carefully before using the website. By accessing Olympia Casino or opening an account, you acknowledge that you have read, understood and agreed to these terms, together with any additional rules displayed for particular games, promotions or services.

Olympia Casino operates under two gaming licences: the Tobique Gaming Commission (licence No. 0000002) and the Comoros Autonomous Organisation of Financial Affairs (licence ALSI-202508056-FI2).

1. General terms and acceptance

These Terms & Conditions apply to your use of the Olympia Casino website, account facilities, games, payment services and other related features. They should be read together with any privacy notice, responsible gambling information, promotion terms, game rules and other policies made available on the website. If there is a difference between these general terms and a specific rule for a game or promotion, the specific rule may apply to that game or promotion.

Olympia Casino may update these terms from time to time to reflect changes to the website, services, technology, legal requirements or operating practices. Updated terms will be published on the website, and the updated version will apply from the stated effective date or, where no date is stated, from publication. You should review this page regularly. Continuing to use the website after an update means that you accept the revised terms.

You are responsible for ensuring that your use of Olympia Casino is lawful in the place where you are located. Online gambling laws can vary between Australian states and territories and may also apply differently depending on the service being accessed. Do not use the website if online gambling is unlawful for you, if you are not permitted to open an account, or if you are located in a jurisdiction where access is restricted.

Eligibility

You must meet the minimum legal age and all other eligibility requirements that apply to the relevant service. You must provide accurate information when creating an account and keep that information current. Olympia Casino may ask for information or documents to confirm your identity, age, location, payment method or other account details. Access may be refused or restricted until satisfactory checks are completed.

2. Accounts, security and verification

Where an account is required, you may create only one personal account unless Olympia Casino expressly permits otherwise. An account must be used by the person in whose name it is registered. You must not sell, transfer, lend or allow another person to use your account. You are responsible for keeping your login details confidential and for all activity carried out through your account, except where an issue results from a failure by Olympia Casino to maintain appropriate security.

Choose a strong password and do not share it with another person.
Use only your own payment methods and personal information.
Tell Olympia Casino promptly if you suspect unauthorised access or unusual account activity.
Log out after using a shared or public device.
Keep your contact and identification information accurate and up to date.

Olympia Casino may carry out customer due diligence, age verification, identity checks, payment checks and other compliance reviews. You agree to provide reasonable assistance and documents when requested. Information supplied for verification must be genuine, complete and legible. If information cannot be verified, appears inconsistent or is not provided within a reasonable period, an account or transaction may be delayed, suspended or closed in accordance with applicable requirements.

You must not use the website for fraud, money laundering, unlawful activity, impersonation, abuse, collusion, cheating, exploitation of a technical error or any other improper purpose. You must not use software, devices or methods designed to interfere with the website, influence game outcomes unfairly, bypass security controls or obtain an unauthorised advantage.

3. Deposits, play and withdrawals

Deposits must be made using a payment method that belongs to you or that you are authorised to use. Payment requests may be subject to checks by Olympia Casino, payment providers and other relevant parties. You are responsible for checking that the details entered are correct before confirming a transaction. A deposit should not be treated as completed until it has been accepted and credited to your account.

You must not deposit funds for another person, use a payment method without permission, or attempt to disguise the source or ownership of funds. Olympia Casino may reject, reverse or investigate a transaction where there is a security, compliance, payment or technical concern. Any applicable payment fees, bank charges or currency conversion costs may be your responsibility where this is clearly stated before the transaction.

You should only deposit money that you can afford to lose. Once a wager has been accepted, it generally cannot be cancelled or changed unless the applicable game rules or website process allow this. Game results are determined by the relevant game system and rules. In the event of a technical interruption, incorrect display, system error or other malfunction, Olympia Casino may review the affected activity and take reasonable corrective action in line with the applicable rules and legal obligations.

Withdrawal requests may be subject to account verification, source-of-funds checks, payment processing requirements and any conditions displayed when the request is made. Olympia Casino may return funds through an appropriate payment method and may require additional information before processing a withdrawal. You are responsible for ensuring that your account and payment details are correct. Processing times can vary depending on checks, payment providers, weekends, public holidays and other circumstances.

Where an account has a negative balance, unresolved chargeback, suspected misuse or other outstanding issue, Olympia Casino may take reasonable steps to protect its services and meet its obligations. Nothing in these terms removes any rights you may have under applicable Australian consumer law.

4. Promotions, content and website use

Promotions, bonuses, free plays and other offers may be subject to separate terms. Those terms will explain eligibility, qualifying activity, expiry dates, wagering or usage conditions, maximum values and any withdrawal restrictions that apply. You should read the relevant promotional terms before accepting an offer. Unless expressly stated otherwise, Olympia Casino may limit, withdraw, refuse or amend an offer where there is a valid operational, legal, technical or compliance reason.

The website and its content are provided for personal use. You must not copy, reproduce, modify, distribute, sell, frame, scrape or commercially exploit website content without permission. Olympia Casino and its licensors may own or control the trademarks, text, graphics, software, designs and other material displayed on the website. Your use of the website does not give you ownership of those rights.

You must not introduce malware, attempt to gain unauthorised access, overload the website, interfere with another user, or use automated tools in a way that affects the operation or security of the services. Olympia Casino may suspend access, remove content or take other reasonable action where these rules are breached.

The website may contain links to third-party websites or services. These links may be provided for convenience, but Olympia Casino does not necessarily control or endorse third-party content, availability, security or privacy practices. You should review the terms and policies of any third party before using its services.

5. Responsible gambling, suspension and legal information

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set limits before you play and stop if gambling is affecting your finances, relationships, work, health or wellbeing. Olympia Casino may provide tools and information to help you manage your play, such as deposit controls, activity information, breaks or account exclusion options. Availability and operation of these tools may depend on the service and applicable requirements.

You may ask for your account to be closed or restricted. A request for a break or exclusion should be made through the available account or support process. You must not try to open another account or use another person’s account to avoid a restriction. If you are concerned about your gambling, consider seeking independent help from an appropriately qualified support service.

Olympia Casino may suspend, restrict or close an account where required by law, where verification is incomplete, where these terms may have been breached, where activity appears unsafe or irregular, or where continued access creates a security, operational or compliance risk. Where appropriate, Olympia Casino may explain the reason for action, subject to privacy, security and legal restrictions. Any remaining balance will be dealt with according to the circumstances, applicable rules and legal requirements.

The website is provided with reasonable care, but uninterrupted availability cannot be guaranteed. Internet connections, devices, payment networks, maintenance, third-party services and events outside reasonable control may affect access. To the extent permitted by law, Olympia Casino is not responsible for losses caused by your failure to protect account details, inaccurate information, misuse of the website or circumstances outside its reasonable control.

Nothing in these terms excludes, restricts or modifies a right, guarantee, warranty or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law. If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate. A failure to enforce a provision immediately does not mean that the provision has been waived.

If you have a question, complaint or concern about your account or these terms, use the support or contact options shown on the Olympia Casino website. Provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. These terms, together with the policies and specific rules referred to on the website, form the basis of your use of Olympia Casino.