Contact Olympia Casino

If you need assistance with your Olympia Casino account, please contact our support team at support@olympiacasino.best. We aim to make it easy to ask questions, report a problem or request help with responsible gambling. Before sending your message, please check that the information provided is accurate and complete so our team can understand your request and respond more efficiently.

Olympia Casino operates under two gaming licences: the Tobique Gaming Commission (licence No. 0000002) and the Comoros Autonomous Organisation of Financial Affairs (licence ALSI-202508056-FI2).

How to get in touch

For assistance by email, write to support@olympiacasino.best. Please use the email address linked to your account where possible. Include your account email or username, a short description of the issue and any relevant screenshots if they may help explain the problem. Do not include your password, full payment card details or other unnecessary sensitive information.

You can contact support about a range of common questions, including:

Account access, profile details and verification questions
Deposits, withdrawals and payment-related concerns
Bonus terms, eligibility and general promotion questions
Technical problems affecting the website or your account
Responsible gambling requests, including help with account restrictions or other safer gambling options

Support will review your message and usually reply within 24 hours, although response times can vary depending on the nature and complexity of the request. If your question concerns an existing enquiry, replying to the same email thread and including any previous reference information may help us locate the details more quickly.