Cookies Policy | Olympia Casino

1. What cookies are

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember certain information and support a consistent browsing experience. Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may sometimes be connected with other information held about you, such as account, device or usage information.

The term cookies may also include related technologies, such as pixels, tags, software development kits, local storage and similar tools. These technologies can perform functions comparable to cookies, including remembering settings, measuring website activity and helping to identify unusual or potentially harmful activity. In this policy, we use the word cookies to refer to cookies and similar technologies unless a different meaning is clear from the context.

Some cookies are session cookies. They remain on your device only while your browser is open and are removed when the session ends. Other cookies are persistent cookies. They remain on your device for a set period or until you delete them. The length of time a cookie remains may depend on its purpose, the settings of the website and the settings of your browser.

First-party and third-party cookies

First-party cookies are set by Olympia Casino or by a service operating on our behalf. They may be used to provide core website functions, remember your preferences and support the operation of your account. Third-party cookies are set by another service provider whose tools or content may be used on the website. These providers may use cookies to provide security, measure performance, support communications or deliver other services.

2. Why we use cookies

The cookies used on the Olympia Casino website may serve different purposes. Some are necessary for the website to function, while others help us understand how visitors use the website or improve the information and services made available to them. The specific cookies in use may change as the website, its features and its service providers change.

Strictly necessary cookies: These cookies support essential functions, such as page navigation, secure areas, account access, session management, fraud prevention and the delivery of requested website features. The website may not operate properly without them.
Security and risk management cookies: These cookies may help detect unusual behaviour, protect accounts, reduce automated abuse and support the integrity of the website. They may be used to help investigate activity that could affect players, systems or services.
Preference cookies: These cookies remember choices such as language, region, display settings and other preferences. They can make it easier to use the website on later visits and reduce the need to enter the same information repeatedly.
Performance and analytics cookies: These cookies help us understand how visitors navigate the website, which pages are used and whether features are working as expected. The information may be used in an aggregated or otherwise limited form to improve performance, content and usability.
Functional cookies: These cookies support optional features and services that enhance the website experience. If you do not allow them, some optional features may be unavailable or may not work as intended.
Advertising or measurement cookies: Where used and permitted, these cookies may help measure the effectiveness of marketing activity, understand how users arrive at the website and make communications or promotions more relevant. They may involve third-party services and are subject to available controls and applicable requirements.

Cookies may also help us remember that a visitor has seen a message, selected a preference or completed a particular step. This can prevent repeated notices and help ensure that information is presented in a clear and consistent way. Cookie information may be combined with technical information, such as browser type, device type, approximate location or pages visited, where this is permitted and necessary for the relevant purpose.

We do not use cookies to remove your responsibility for protecting your account or device. You should keep login information confidential, use security features made available to you and avoid accessing your account on devices or networks that you do not trust. If you believe your account or device may have been compromised, follow the relevant security instructions available through the website.

3. Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject them or choose between different categories. Your choices may be stored in a cookie so that the notice does not appear every time you visit. If you clear your cookies, use another browser or access the website from another device, you may be asked to make your choices again.

You can also manage cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, receive a warning before a cookie is placed or allow cookies only from selected websites. Instructions vary between browsers and devices, so you should review the help or privacy settings provided by your browser or device manufacturer.

Blocking or deleting cookies may affect the way the website works. In particular, essential functions such as signing in, maintaining a secure session, remembering preferences or completing account-related actions may be unavailable or less reliable. If you reject optional cookies, some content or features may still be available, but your experience may be less personalised and we may have less information about website performance.

Cookie choices do not necessarily control all forms of data collection. For example, information may still be processed where it is required to operate an account, provide a requested service, protect the website, meet legal obligations or manage responsible gambling and security risks. You may also be able to control certain marketing technologies through the settings of the relevant device, browser or service.

Managing mobile and device settings

Mobile devices and applications may provide separate controls for advertising identifiers, permissions, local storage and similar technologies. You can review the privacy and security settings on your device to understand the available options. Changing these settings may affect other websites or applications, not only Olympia Casino.

4. Third-party services, privacy and updates

We may use carefully selected service providers to support website hosting, security, analytics, customer service, payments, communications and other operational functions. Some providers may place or access cookies or similar technologies on the website. Their processing may be governed by their own privacy notices and terms. We expect relevant providers to handle information appropriately and only for authorised purposes, subject to the arrangements that apply to the service.

Cookie information may be processed in Australia or another country where Olympia Casino, its group entities or service providers operate. Any handling of personal information is subject to the Privacy Policy and applicable privacy requirements. The information collected through cookies may be retained only for as long as reasonably necessary for the purpose for which it was collected, to maintain records, resolve disputes, protect the website or meet legal and regulatory obligations.

We may update this Cookies Policy from time to time. Changes may be made to reflect new technologies, website features, service providers, business practices or legal requirements. When we update the policy, we will publish the revised version on the website and change the effective information where appropriate. You should review this page occasionally so that you understand how cookies are used.

If you have a question about cookies, privacy or the way information is handled, please use the contact or support options made available on the Olympia Casino website. When making an enquiry, provide enough information for the matter to be understood, but do not include passwords, payment details or other sensitive account information unless you are specifically instructed to do so through a secure process.

This policy is intended to provide general information about the use of cookies on the website. It does not change any rights, responsibilities or conditions set out in the Privacy Policy, website terms, account rules or other applicable notices. If there is an inconsistency between this policy and another applicable document, the relevant document will apply to the extent permitted by law.