Responsible Gaming

Gamble for entertainment

Online gambling involves risk, and outcomes are determined by chance. No strategy can guarantee a win, and past results do not predict future results. You should only gamble with money you can afford to lose after essential expenses and financial commitments have been covered. Gambling should not be treated as an income source, an investment, or a solution to debt.

Before you play, consider how gambling fits into your budget and your free time. Decide in advance how much money and time you are comfortable spending, and stop when you reach either limit. Avoid increasing your spending to recover losses. Chasing losses can lead to larger losses and may make it harder to keep gambling under control.

Practical habits for safer gambling

• Set a spending limit before you begin and keep to it.
• Set a time limit and take regular breaks.
• Use only your own money and never gamble with money needed for rent, bills, food or other essentials.
• Do not borrow money, use credit intended for other purposes or sell personal items to fund gambling.
• Keep track of deposits, bets and losses rather than relying on memory.
• Do not gamble when you are upset, stressed, tired, intoxicated or trying to escape personal problems.
• Do not chase losses or increase stakes because you expect a win to be due.
• Balance gambling with work, study, family, friends and other activities.
• Never allow another person to use your account, and keep account access information private.

A break can help you reflect on your gambling and decide whether it remains enjoyable and affordable. If gambling is no longer recreational, consider stopping and seeking independent support.

Recognising when gambling may be a problem

Problem gambling can affect anyone. It may develop gradually, and a person may not recognise the impact until gambling has affected their finances, health, work or relationships. The following signs may indicate that gambling is becoming difficult to control:

• Spending more time or money gambling than you intended.
• Thinking about gambling frequently or feeling restless when you try to stop.
• Chasing losses or believing a large win will solve financial problems.
• Borrowing money, missing bills or hiding gambling activity from others.
• Feeling anxious, guilty, irritable or distressed after gambling.
• Neglecting work, study, family, friends, sleep or other responsibilities.
• Gambling to escape stress, loneliness, sadness or other difficult feelings.
• Trying to cut back or stop but finding that you cannot do so.
• Selling belongings or taking financial risks to continue gambling.
• Experiencing conflict with family or friends because of gambling.

You do not need to wait until gambling causes serious harm before asking for help. Speaking with a trusted person, taking a break or contacting a qualified support service can be useful at any stage. Support is confidential in many cases, and you can ask about available options before deciding what to do next.

Protecting your finances and privacy

Keep gambling money separate from money used for household expenses where possible. Review bank and account activity so that you know what you are spending. Avoid sharing passwords, payment information or account access with other people. If someone else is affected by your gambling, consider involving them in a conversation about boundaries and support.

If you believe your account has been accessed by another person, stop using it and contact the website through the available support channel. Do not provide private account information to anyone claiming to offer gambling recovery, winnings or account assistance unless you can verify who they are.